working student - it & infrastructure (f/m/d)

We’re looking for a highly motivated working student – it & infrastructure (f/m/d) to join redalpine on a fixed-term basis (3-4 months, with the possibility to extend) and help build the operational backbone of a leading European VC firm.

This isn’t a typical IT support role. You’ll be joining at a pivotal moment - helping us stand up core infrastructure from the ground up, from identity management and device policies to cloud migrations and automation. As part of our tech team and working alongside experienced external partners, you’ll take on real responsibility, contribute to decisions that affect the entire firm, and see the direct impact of your work across offices in Zurich, Berlin, London, and San Francisco.

The position offers rare, hands-on exposure to building modern IT infrastructure inside a fast-moving investment firm - ideal for someone who wants to go beyond tickets and actually shape how a company operates.

• Infrastructure & Identity: Support the rollout of our IT platform (JumpCloud) across macOS and Windows, including MDM, SaaS, password management, and device setup. Help implement SSO, SCIM, and access policies to streamline and secure tool access.

• Cloud Migration: Help migrate core services - including email - using cloud migration tools (e.g. Movebot), ensuring a smooth transition with minimal disruption.

• Process & Documentation: Help build IT onboarding flows, internal documentation, and a well-structured shared knowledge base. Contribute to the processes and playbooks that make IT at redalpine scalable and self-serve.

• Vendor & Lifecycle Management: Collaborate with third-party license resellers, support providers, and hardware procurement partners to source, implement, and manage software and devices across their full lifecycle.

• Automation & Education: Help bring automation to workflows inside and outside the IT function - using tools like Zapier and Claude. Support IT awareness and best practices across the team, helping colleagues work smarter and more securely.

• Day-to-Day Support: Provide occasional hands-on IT support, troubleshoot issues, and be a reliable point of contact for the team’s technical questions.
  
  

• Technical Background: You’re currently studying Computer Science, Information Systems, IT Management, or a related field.

• Infrastructure Know-How: You have a solid understanding of core IT concepts - networking, identity & access management, device management, and cloud services.

• Hands-on Experience: You’ve set up, configured, or managed real systems before - whether through internships, side projects, or self-hosted setups at home.

• Structured & Reliable: You document what you do, think in processes, and care about getting things right - not just getting them done.

• Ownership Mentality: You’re proactive, comfortable working independently when needed, and energized by contributing to something being built from scratch.

• Strong Communicator: You can translate technical topics for non-technical colleagues and work effectively with external vendors.

Nice to Have

• MDM & Identity Tools: Experience with JumpCloud, Intune, Jamf, Apple Business Manager, or similar platforms.

• Access Protocols: Familiarity with SSO/SCIM protocols (SAML, OIDC).

• Automation & Scripting: Exposure to automation tools (e.g. Zapier, Make, n8n) or scripting (Bash, PowerShell, Python).

• AI Mindset: Interest in AI-powered workflows and using LLMs to streamline IT operations.

• Impact from day one: shape the future with founders who make an impact.

• High performance, no ceiling: thrive in a culture where excellence is the baseline.

• Career rocket fuel: deep exposure to Europe’s VC ecosystem, from founders to LPs.

• Bold vision: we back the extraordinary - and so do you.